| Support FAQ |
|
As a first step, please refer to our Technical Support Frequently Asked
Questions (FAQ). Many of your questions may already be answered in the FAQ.
We continually add to the FAQ with many of your most asked questions.
|
Online Users Guide |
WebSite Works offers a comprehensive
The Online User's Guide is your definitive source for information
about your Server. It explains the ins and outs of your Server Plan and will give you a
better understanding of the WebSite Works systems.
|
WebSite Works Online Support Agent |
|
For additional support, the WebSite Works Technical Support team has recently created an
Online Support Agent. The Support forms help the support staff acquire all of
the necessary information to troubleshoot your issue more effectively.
By using Support Agent, your support request will be routed to an agent qualified to handle
your issue, and we will be able to assist in your issue in the most efficient manner.
|
|
|
Our Technical Support Staff will do their best to resolve your issue as quickly as
possible. Although most issues are resolved within 24 hours, please note that it may
take a little longer to resolve depending on the complexity of the issue.
Please direct all billing, sales, customer service, and other non-technical issues to
the appropriate department.
Wednesday July 23, 2008 